HOW TO BUILD RELATIONSHIPS ONE CALL AT A TIME – THE ANATOMY OF A PHONE CALL

I’m catching up with one of my friends from college over Skype. She’s in medical school now, and she just passed her first big test of the year. Her exhaustion and her excitement show even through the blurry internet connection. “Hey! Didn’t you get a new job, Jessica?” She asks suddenly, trying to remember, “What … Continue reading HOW TO BUILD RELATIONSHIPS ONE CALL AT A TIME – THE ANATOMY OF A PHONE CALL